Propelle GIA Key Feature Document

Overview of the information we’ll give you about your GIA

The aim of the Propelle GIA

Your investment – what you’re committing to

The risks and the fees of using a Propelle GIA

General risks when investing

Risks that come with the funds we offer

Making a complaint

If you’re unhappy with the way you’ve been treated, you can register a formal complaint, please address your concerns at or in writing to Propelle at 36 Scotts Road, Bromley, England, BR1 3QD, United Kingdom.

If you’re unhappy with our resolution, you can contact the Financial Ombudsman Service (FOS). The web address is: and the postal address is: Financial Ombudsman Service, Exchange Tower, London, E14 9SR.

Questions and answers about your Propelle GIA

What is a GIA?

GIA stands for General Investment Account.

It’s another type of account you can use to invest – but without any limits on the amount you can put in it each year. Many people use these accounts if they’ve already reached their ISA limit for a given tax year, and want to keep investing.

Unlike an ISA, you may need to pay tax on any gains or income you make on the investments in this account.

Who can open a GIA with us?

You must be a UK resident, which means you pay your taxes in the UK. You can’t open one if you’re a US citizen or have any tax to pay there.

You also must be aged 18 or over to open a Propelle GIA.

Can you take money out of your GIA?

You can request to take money out of your GIA at any time. In order to send you your money, we may have to sell down some of your investments, which can take x days to complete.

Here are some things to think about when taking money out of your GIA:

What fees do you charge for a GIA?

At Propelle we charge a single all in fee of 0.7%, regardless of your invested amount. We split this fee between Vanguard (the fund manager), who gets 0.22%, and ourselves, who take 0.48% of the fee. 

Can I cancel my investment account?

You have the right to cancel your investment account within 30 days of opening it. If you want to cancel your account, please get in touch at and we’ll disinvest your total balance and close your account.

Can I switch funds?

Yes! You can decide to switch your selected fund anytime from the Propelle platform. The process can take up to 10 days.

Is Propelle regulated by the FCA?

Propelle is an appointed representative of RiskSave Technologies Limited, which is authorised and regulated by the Financial Conduct Authority (FRN: 775330)

Is my money FSCS protected?

Propelle GIAs are currently not protected by the FSCS.