Propelle ISA Key Feature Document

Overview of the information we’ll give you about your ISA

The aim of the Propelle ISA

Your investment – what you’re committing to

The risks and the fees of using a Propelle ISA

General risks when investing

Risks that come with the funds we offer

Making a complaint

If you’re unhappy with the way you’ve been treated, you can register a formal complaint, please address your concerns at or in writing to Propelle at 36 Scotts Road, Bromley, England, BR1 3QD, United Kingdom.

If you’re unhappy with our resolution, you can contact the Financial Ombudsman Service (FOS). The web address is: and the postal address is: Financial Ombudsman Service, Exchange Tower, London, E14 9SR.

Questions and answers about your Propelle ISA

What is a Stocks and Shares ISA?

Individual Savings Accounts – known as ISAs – are accounts in which you can save (for example, in a cash ISA) or invest (like our Stocks and Shares ISA). The money you make on your savings or investments in your ISA isn’t taxed. With a Stocks and Shares ISA, you don’t pay capital gains or income tax on gains or income which your investments make.

HMRC sets a limit on how much you put into your ISA each tax year. Although there’s a limit on what you can put into your ISA, there’s no limit on the tax-free gains you can make. However, it is important to note that tax is subject to personal circumstances and is subject to change. Individuals should consult with a qualified tax advisor to determine the specific tax implications of their ISA investments.

Who can open an ISA with us?

You must be a UK resident, which means you pay your taxes in the UK. You can’t open one if you’re a US citizen or have any tax to pay there.

You also must be aged 18 or over to open a Propelle ISA.

Can you take money out of your ISA?

You can request to take money out of your ISA at any time, by requesting a withdrawal in your Propelle dashboard. In order to send you your money, we may have to sell down some of your investments, which can take 5 business days to complete.

Here are some things to think about when taking money out of your ISA:

What fees do you charge for an ISA?

At Propelle we charge a single all in fee of 0.7%, regardless of your invested amount. We split this fee between Vanguard (the fund manager), who gets 0.22%, and ourselves, who take 0.48% of the fee. 

Can I transfer an existing ISA?

Propelle doesn’t currently support the transfer of an existing ISA to Propelle. We do allow you to transfer your Propelle ISA to another provider.

Can I cancel my investment account?

You have the right to cancel your investment account within 30 days of opening it. If you want to cancel your account, please get in touch at and we’ll disinvest your total balance and close your account.

Can I switch funds?

Yes! You can decide to switch your selected fund anytime from the Propelle platform. The process can take up to 10 days.

Is Propelle regulated by the FCA?

Propelle is an appointed representative of RiskSave Technologies Limited, which is authorised and regulated by the Financial Conduct Authority (FRN: 775330)

Is my money FSCS protected?

Propelle ISAs are managed by Welathkernel, who is your custodian. If they fail as a custodian, each customer may be protected up to a value of £85,000, subject to conditions set out by FSCS.

Your ISA will be invested in one of our five Vanguard funds. These five funds are covered by the FSCS as well.